About Monarch Insurance Services Inc.
Monarch Insurance Services (MIS) was established in 1981 as a locally owned independent insurance general agency specializing in commercial property and casualty insurance. MIS is one of the largest insurance agencies in the State of Hawaii and has extensive market access and maintains appointments with virtually every local insurance carrier, as well as markets in both the continental U.S. and internationally. With the acquisition of the Bishop Insurance Agency in 2008, MIS is technically now the oldest agency in Hawaii insuring businesses throughout the State since 1859.
Monarch has an extensive list of clients in many major industries including real estate, construction/development, transportation, non-profits, social service agencies, private independent schools/education, professional employer organizations, and hospitality. Also of note, Monarch is a leading insurance broker for the healthcare industry in Hawaii and lists many of Hawaii’s major medical institutions as long-term clients. Our specialties include large property schedules for clients located in areas exposed to significant catastrophic perils. In addition, key Monarch employees have extensive experience in working with large vertically integrated real estate holding companies as well as healthcare/assisted living facility related accounts. Our current combined policy count stands at 5,000+ and our 10-year average retention rate is at 98%. Our firm believes in a long-term relationship as evidenced by the many clients who have been with us for over 30 years. Our client retention is not measured in years, rather in decades. This speaks to our clients who value our service and indicates we believe in a true partnership with our clients rooted in honest, fair, innovative and reliable business practices.
On May 1, 2018, Monarch became an Agency Partner of Acrisure. Acrisure is a national brokerage of Property, Casualty, Captive Management, Benefits and related insurance coverage. Acrisure has revenues of roughly $1.3 billion (as of February 2018) and is one of the top 10 privately held insurance brokerages in the country with 345 domestic locations in 32 states and 7 international locations. We have ability to place business in all of the 50 States. Together, Monarch and Acrisure strive to strengthen the breadth and depth of resources delivered to our clientele. Acrisure is majority owned by its Agency Partners and Senior Management Team. The Monarch and Acrisure partnership has elevated Monarch into a national powerhouse while allowing our agency to remain locally managed and operated. The Executive Management Team remains intact (and will continue to be so), to make daily decisions and run agency operations. It is a core value of Monarch to continue to serve and donate our time and resources to the community in the same fashion we have for the past 38 years.