Production Team

Hap Knutson
Vice President
Direct: (808) 441-3167

Industry Experience – 40 years

Years with Monarch – 11 Year

Areas of Practice – Healthcare, Non-Profits, Financial Services, Hospitality & Public Entities.

Education – Central High, Fargo, N.D. (1962), University Of North Dakota, B PH, (1967)

Designations – Chartered Property & Casualty Underwriting Society (CPCU), Associate in Risk Management (ARM)


Rick Humphreys
Vice President
Direct: (808) 441-3154

Industry Experience – 17 Years

Years with Monarch – 9 Years

Areas of Practice – Non-Profits, Educational Institutions, Financial Services, Technology, Hospitality, Real Estate, Construction

Education – Punahou School (1990); Loyola Marymount University, BBA (1994)

Designations – Certified Insurance Counselor (CIC)

Professional Associations/Board Affiliations – Hawaii Independent Insurance Agents Association, President; Helping Hands Hawaii, Board Member; Punahou OMEN, Director


Michelle Elaban
Account Executive
Direct: (808) 954-7305

Industry Experience – 9 years

Years with Monarch – 1 Year

Areas of Practice – Transportation, Hospitality, Construction

Education – Maui High School (1992); University of Hawaii – Manoa, BS (1996)

Professional Associations/Board Affiliations – Board of Director, Hawaii Transportation Association


Fran Ishida
Account Executive
Direct: (808) 954-7311

Industry Experience – 38 years

Years with Monarch – 1 Year

Areas of Practice – Construction, Real Estate Development, Property Management, Service providers, Retail, Automobile Industry, Garage Operations, Personal Lines, Surety Bonds

Education – Waipahu High School (1966); University of Hawaii – Manoa, BEd (1970) & Professional Certification – Elementary Education (1971)

Designations – National Teacher’s Certification, Insurance Institute of America (IIA), Associate in Risk Management (ARM)

Professional Associations/Board Affiliations – Honor Society of Phi Kappa Phi, Underwriters Association of Hawaii (UAH), Hawaii Surety Association, U.S. Small Business Administration


Shirley dela Cruz
Account Executive
Direct: 808-954-7306

Industry Experience: 8 years

Years with Monarch: 1 year

Areas of Practice: Transportation, Artisan Contractors, Restaurants, Elevators Maintenance, Security

Education: Baguio colleges Foundation (BA-economics)

Professional Associations/Board Affiliations: Underwriter Association of Hawaii


Mark Yen
Risk Control Consultant
Direct: (808) 441-3171

Industry Experience – 27 Years

Years with Monarch – 3 Years

Areas of Practice – Hospitality, Construction, Transportation, Educational Institutions, Financial Institutions, Industrial, Hospitals, Large Property

Education – Kamehameha School (1973); University of Portland, BA (1977)

Professional Associations/Board Affiliations – ASSE Professional Member (American Society of Safety Engineers), HIVOS Member (Veterans of Safety – Hawaii Chapter), AIHA Member (American Industrial Hygiene Association), OFSO Member (Oahu Fleet Safety Organization).